Latest Ringy updates

Building a smarter, better, faster, stronger CRM

March 25, 2025
New Feature

New Lead Profile

Get ready for the new Ringy lead profile. We've completely redesigned it to be more concise and efficient, bringing all your essential tools and information together in one place.

 

  • Everything in One Place: Manage lead details, update birthdays, initiate calls, and drop voicemails with a single click. 
  • Streamlined Workflow: Mark leads as sold, schedule follow-ups, and create appointments directly from the lead's profile. 
  • All Communication is Here: Seamlessly manage SMS, email, and call history in one central location. 
  • New Video Meetings: Use our built-in video conferencing tool for screen sharing and presentations with clients. No downloads needed—they just click a link.
  • Fully Customizable: Create custom tabs to organize client information, from family details to policy specifics and sale data.
December 1, 2024
New Feature

Support for Multiple Email Providers

Take control of your email marketing with Ringy's new support for multiple email providers. You can now integrate your own SendGrid or MailGun account directly into the platform. Simply choose your preferred provider from the Email Marketing page and add your API key to your Ringy account. Best of all, users who connect their own accounts won’t incur additional charges for sending emails through Ringy. 
November 25, 2024
Improvements

Dark Mode

A highly-requested feature, dark mode gives your dashboard a sleek, new look. It's designed to reduce eye strain, making it easier and more comfortable to work, especially during late nights or in low-light conditions. You'll find the option to toggle it on in your account settings.

November 25, 2024
Improvements

Two-Factor Authentication (2FA)

We've added a crucial layer of security to your account. With 2FA enabled, you'll receive a unique, six-digit code on your phone whenever someone attempts to reset your password or export leads. This ensures that only you can perform these critical actions, adding a powerful layer of protection to your data.

November 25, 2024
Improvements

Enhanced Email Deliverability

To help your marketing campaigns succeed, we've integrated with two industry leaders in email deliverability: Sendgrid and Mailgun. By connecting your account to one of these services, you'll significantly increase the chances of your emails landing in your prospects' inboxes instead of their spam folders.

November 25, 2024
Improvements

SMS Deliverability Stats

Get a clear picture of how your messaging campaigns are performing. Our new reporting feature provides a visual and numeric breakdown of your SMS messages, showing you how many were successfully delivered. You can filter by day, week, month, or a custom range to understand your deliverability rate and optimize your outreach.

November 15, 2024
New Feature

Agent Team View in Reports

Get a comprehensive look at your team's performance with the new Agent Team View in Reports on your Ringy dashboard. Navigate to Reports → Team Analytics → User Summary to access detailed insights, not just for you and your direct team but also for your agents' teams. Track key metrics like inbound/outbound talk time, logged-in hours, dials made, texts sent/received, leads sold, and more—all in one place.
November 1, 2024
New Feature

AI-Powered Keyword Matching for Inbound SMS

Enhance your SMS automation with Ringy's AI-Powered Keyword Matching. This smart feature uses AI to interpret and match inbound messages to your predefined keywords. For example, a keyword like "yes" will now trigger matches for similar responses, such as "sure" or "absolutely." Say goodbye to missed opportunities and hello to smarter, more responsive customer interactions.
October 15, 2024
New Feature

Controlled Batch SMS

Manage your outreach like a pro with Ringy's Controlled Batch SMS feature. Upload a CSV file of leads and send texts in smaller, timed batches instead of all at once. This allows you to maintain a steady flow of communication, avoid overwhelming your team with responses, and ensure your outreach feels personal and manageable.
October 1, 2024
New Feature

Advanced SMS Automation

Take your lead engagement to the next level with Ringy's Advanced SMS Automation. This new feature allows you to create multiple scheduled text messages triggered by automated actions. Set up a sequence of personalized messages to nurture your leads over time, ensuring timely communication without manual effort. 

Texts triggered after business hours? No problem—Ringy automatically schedules them for the next appropriate time, so you’re always reaching out at the right moment.

September 23, 2024
New Feature

Trust My Producer

Ringy makes it easy to transform your expertise into a sleek, modern brochure-style website by simply uploading your profile into the system. With this website, you can highlight your credentials, the insurance types you sell, the states where you’re licensed, and more. Promote your website on social media, through ads, or across other online platforms to attract more customers.

  • Boost customer confidence by sharing key stats like the number of clients you've served, total premiums sold, life insurance placements, and more.
  • Include a brief summary highlighting your professional skills and expertise.
  • Showcase the specific types of insurance you offer, such as mortgage or life insurance, with a clear listing on your page.
  • Provide a comprehensive list of the states where you're licensed and certified to operate.
  • List provider logos so customers know which insurance providers they can access through your services.

Your website becomes your elevator pitch, offering a clear snapshot of your professional expertise in one place. With Ringy, you can easily create a site that helps customers and business partners quickly understand who they’re working with.

Learn more