The Ringy Blog

How to Choose an Auto Dialer App to Increase Sales

Written by Rob Marquez | Feb 22, 2023 6:19:00 PM

Salespeople are often inundated with a plethora of manual tasks. Whether performing data entry activities, confirming customer orders, or calling new prospects, sales representatives can benefit significantly from automation.

When it comes to outbound or cold calling, utilizing an auto dialer app makes your employees' life more straightforward and less stressful.

This article explores the reasons for using a dialer app to increase sales, explains what to look for in an automatic dialer app, showcases the different types of auto dialer apps, highlights the importance of auto dialers for call centers, and much more.

Let's dive in!

Key Takeaways

  • An auto dialer app automates the repetitive task of dialing, significantly reducing agent idle time and increasing call volume, which leads to more conversations and higher sales conversions.
  • From triple line dialers for high-volume prospecting to CRM-integrated call tools like Ringy, selecting the right software depends on your team size, budget, and specific features like workflow automation and analytics.
  • To maximize the benefits of an automated dialer app, businesses must integrate it with their existing CRM, ensure strict legal compliance (TCPA), and continuously monitor performance metrics to optimize campaigns.

5 Best Auto Dialer Apps

Choosing the best auto dialer app depends heavily on your team's size, call volume, and workflow. While some tools function purely as call tools, others offer robust CRM capabilities. Below is a quick comparison of the top auto dialer apps to help you decide.

Auto Dialer App

Pricing*

Best For

Ringy

$119/mo for unlimited seats (+$70 for Power Dialer)

Sales teams needing built-in CRM

RingCentral

$30 – $45/user/mo billed annually

Unified communications & VoIP

Nextiva

$15 – $75/user/mo billed annually

Reliable customer experience management

PhoneBurner

$140 – $183/user/mo billed annually

High-volume outreach without delay

Mojo Dialer

$10 – $99/license/mo

Real estate prospecting & triple line dialing

*Note: All pricing details are accurate as of December 2025.

1. Ringy

Ringy is a comprehensive sales platform that combines a CRM with automated communication tools. It acts as an auto dialer online by allowing users to purchase a "Power Dialer" add-on that integrates seamlessly with their lead management system.

Ringy is designed to close the gap between lead generation and sales conversion by automating follow-ups via SMS and email alongside calling.

Key Features:

  • Integrated Power Dialer: Enhances speed by automatically dialing through lead lists.
  • Sales Pipeline Management: Visual drag-and-drop boards to track deals.
  • Automated Drip Campaigns: Sends SMS and emails automatically based on call outcomes.
  • Local ID: Displays a local area code to prospects to increase answer rates.

2. RingCentral

RingCentral is a powerhouse in the cloud communications space. While often recognized for its VoIP and video services, it serves as a robust automatic dialer app when using its specific sales and contact center features. It is ideal for businesses that need a "do-it-all" phone system where the auto dialer price is bundled with other essential business communication tools like team messaging and video conferencing.

Key Features:

  • Click-to-Call: Instantly dial numbers from your screen to save manual entry time.
  • Omnichannel Support: Manage voice, SMS, and fax from a single app.
  • CRM Integrations: Connects seamlessly with Salesforce, HubSpot, and Zendesk.
  • Call Recording & Analytics: Advanced reporting to monitor agent performance.

3. Nextiva

Nextiva offers an automated dialer app experience focused on "Connected Communications." Their platform is renowned for reliability and customer support. For sales teams, Nextiva’s higher-tier plans (like Power Suite CX) include progressive and predictive dialing capabilities, making it a versatile choice for those who need more than just a standard phone line.

Key Features:

  • Intelligent Call Routing: Directs calls to the right agent based on skills or availability.
  • Automated Workflows: Triggers actions like follow-up emails after a call ends.
  • Screen Pop: Displays customer information instantly when a call connects.
  • Real-Time Analytics: Visual dashboards to track call volume and sentiment.

4. PhoneBurner

PhoneBurner is a specialized power dialer designed for high-velocity sales. Unlike predictive dialers that can suffer from "telemarketing delay," PhoneBurner ensures the agent is on the line the moment the prospect says hello.

PhoneBurner pricing reflects its premium status, offering unlimited dialing minutes and a focus on delay-free connections. It is a top contender for the title of best auto dialer app for remote sales teams.

Key Features:

  • Power Dialing: Dials up to 80 contacts per hour without connection delays.
  • Workflow Automation: Automatically leaves voicemails and sends emails with one click.
  • Branded Caller ID: Helps protect your reputation and increase trust.
  • Lead Filtering: Smart distribution of leads to keep agents busy with fresh data.

5. Mojo Dialer

Mojo Dialer is a favorite in the real estate industry, known specifically for its triple line dialer capability, which allows agents to dial three numbers simultaneously to maximize talk time.

Mojo Dialer pricing is modular; you pay for the license and agent access separately, allowing for flexibility. It is a dedicated prospecting tool that excels at churning through massive lists of expired listings or cold leads.

Key Features:

  • Triple Line Dialer: Powers through lists by calling three leads at once; connects the first to answer.
  • Prospecting Data: Optional add-ons for expired listings, FSBO, and neighborhood data.
  • Mojo Voice: Crystal clear audio quality using copper-line technology rather than just VoIP.
  • On-the-Go App: A mobile auto dialer app that lets you prospect from anywhere.

What to Look For in an Automatic Dialer App?

An auto dialer app is invaluable for organizations or companies that regularly make numerous calls. The software increases efficiency and saves time by automating the dialing process while providing various features to aid call tracking and management.

However, with so many auto-dialer apps available, finding the one that fits your requirements can take time and effort.

Right off the bat, an auto dialer app should include robust contact management software. This allows users to easily organize important customer information to reach the correct people at the right time. A solid contact management system lets users segment contact lists and contact rate targeted call lists, boosting the effectiveness of sales calls.

Here are four additional features to look for before investing in an auto-dialer app:

  1. Call automation: An auto dialer app should have automatic dialing capabilities where the software calls numbers from your contact list. The program should also provide options for call scheduling, prioritization, and duration.
  2. Integration with other services and apps: Integrations are critical to successful implementation. To streamline workflow, a robust auto dialer app must connect with third-party applications, such as marketing automation tools and CRM systems.
  3. Call recording and reporting: With the ability to record and store calls, sales agents can pull up detailed reports or analytics that help improve the customer experience.
  4. User-friendly interface and customer support: An auto dialer app should be intuitive and easy to use. The software vendor should also provide customer support if users require assistance troubleshooting issues or setting up the application.

Of course, pricing should be considered when investing in an auto-dialer app. Finding an auto dialer app that fits your company's requirements and budget is crucial. Most auto dialer apps offer a free trial, which is excellent for testing the software to see if it's the correct fit for your needs.

Types of Auto Dialer Online Apps

Preview Dialers

Preview auto-dialer apps make phone calls one at a time. Sales representatives can preview a lead before deciding whether to contact them. The software also allows agents to see information about the call before it comes in so that they can determine if they want to answer it.

This can improve the chances of a successful call and increase the efficiency of the calling process.

Progressive Dialers

Like preview dialers, power dialers also call one by one, but in this case, sales agents cannot select the prospect they want to reach. Instead, the software uses the business’s leads' contact list to call each one automatically.

Once the conversation is over, the software autonomously contacts the following number on the list. A team with a set call script for reaching out to new customers can use progressive dialers to make more calls in less time.

Predictive and Automated Dialers

This type of dialer is exceptionally efficient and is utilized by call centers, enterprises, and structured teams. Predictive auto dialer apps help sales agents make multiple calls simultaneously while spending less time waiting to connect with a potential customer.

With predictive auto dialer apps, sales representatives are only connected to a call when someone answers.

Triple Line Dialer

A triple line dialer is designed for speed and volume. As the most aggressive type of auto dialer online, it calls three phone numbers simultaneously.

As soon as a person answers one of the lines, the system instantly connects the agent and drops or queues the other calls. This significantly reduces downtime spent listening to ringtones or voicemail greetings. It is the preferred tool for high-volume industries like real estate, where the goal is to filter through massive lists to find live prospects as quickly as possible.

Importance of an Automated Dialer App for Call Centers

An auto dialer app is a tool that assists call centers in boosting productivity while reducing costs. Sales agents utilize the software for automating routine, monotonous, and repetitive tasks such as dialing a comprehensive list of prospect numbers.

This lets reps concentrate on more complicated activities, such as strategizing ways to improve conversations, building a customer-focused brand, and catering to high-value leads.

The table below highlights the importance of an automated dialer app for call centers.

Importance of an Automated Dialer App for Call Centers

Description

Increased call volume

Auto dialer apps can make a large number of calls in a short period, increasing the number of calls made per hour.

Reduced wait times

Reps spend less time waiting for calls to be answered, increasing the number of calls handled per hour.

Improved call management

Auto dialer software offers detailed analytics and reports that assist managers in identifying areas where improvements can be made while tracking effectiveness.

Better customer service

When calls are answered timeously, it automatically improves the customer experience.

Increased scalability

Auto dialer apps can scale up or down based on the needs and budget of the business, making it helpful to reduce costs and increase scalability.

Advanced features

Automated dialers often come with advanced features, such as SMS services, multichannel chat, and live dashboards.

Compliance

Auto dialer apps are equipped with robust security features and can be customized to comply with data privacy regulations, such as HIPAA or GDPR.

With auto dialer apps, call centers can easily document the outcome of sales calls. The software is also utilized for broadcasting recorded messages through SMS, push notifications, and interactive voice response (IVR.)

How to Integrate Auto Dialer Apps to Increase Sales

Auto dialer apps let you make more calls with less time and effort. Sales representatives making high-quality calls increases the probability of closing more leads. Integrating an auto dialer app into your sales process can help you increase sales by reaching more potential customers and streamlining common business activities.

Here are 10 tips on integrating an auto dialer app to increase sales:

  1. Research different auto dialer apps and find one that fits your needs - Some auto dialer apps are designed for outbound sales calls. In contrast, others are better suited for inbound sales calls or customer service. Be sure to read reviews and compare features before making a decision.
  2. Train your sales team on how to use the app - Make sure they understand the features and how to use them effectively. Provide scripts and tips to assist them in making the most of the app.
  3. Integrate the auto dialer app with your CRM - This will allow your sales team to access customer information while on the phone and make more personal and practical sales calls.
  4. Set up a schedule for your sales team to make calls - This will help them stay on track and reach the right people at the correct time.
  5. Monitor the results of your auto-dialer campaigns - Use data and analytics to track the success of your campaigns and make adjustments as needed.
  6. Optimize your call lists - Make sure your call lists are targeted and up to date. This will ensure that your sales team reaches the right people and that their time is effectively used.
  7. Use the app to schedule follow-up calls - This helps your sales team stay organized and ensures that they follow up with leads promptly.
  8. Encourage your sales team to use the app to its full potential - Encourage them to explore the features and use them to their advantage.
  9. Use the app to personalize the sales pitch - Using customer information, sales representatives can personalize the sales pitch to make it more effective.
  10. Use the app to create a sense of urgency - When leads hear that you're calling to offer a limited-time deal, they're more likely to take action immediately.

By following these tips, you can integrate an auto dialer app into your sales process and increase sales by reaching more potential customers while catering to their requirements. Remember that using an auto dialer app effectively and consistently is the key to success. You will see significant improvements in your sales results with the right approach and a little effort.

Frequently Asked Questions About Auto Dialer Apps

Here are some commonly asked questions about auto dialer apps:

Are auto dialers illegal?

No, using an auto dialer app is not illegal, but it is strictly regulated. In the United States, businesses must comply with the Telephone Consumer Protection Act (TCPA). This includes obtaining prior express written consent before using automated systems, pre-recorded messages, or AI voices to call mobile phones.

Violating these laws can result in heavy fines, so it is crucial to use compliant software that automatically scrubs numbers against "Do Not Call" lists.

Is there a free auto dialer?

Yes, there are free options, though they are often limited. Mobile-based automatic dialer apps like Calley offer free versions with daily call limits (e.g., 25 calls/day). Some professional auto dialer online platforms offer free trials ranging from 7 to 30 days, allowing you to test the software before committing.

However, for unlimited calling, triple-line dialing, and full CRM integration, paid subscriptions are usually necessary for serious sales teams.

What are three rules that telemarketers have to follow?

  1. National Do Not Call Registry: Telemarketers are prohibited from calling numbers listed on the National Do Not Call Registry unless they have specific prior written consent or an established business relationship.
  2. Calling Times: Calls can strictly only be made between 8:00 AM and 9:00 PM according to the recipient's local time zone.
  3. Disclosure: The caller must promptly and clearly disclose their identity, the purpose of the call, and the nature of the goods or services being sold.

Auto Dialer App - Conclusion

Auto dialer apps can be a valuable tool for businesses looking to grow sales numbers and streamline workflow.

They can save sales teams a lot of time and increase the number of calls they make daily. With the right approach and a little effort, businesses can see significant improvements in their sales results. It is vital to choose the app that fits your needs and to train your sales team to use it effectively.

Additionally, integrating the app with your CRM and monitoring the results of campaigns can help you optimize the sales process and achieve better results.

Ringy is an auto dialer app with built-in CRM tools that helps call centers make the most of their time. The software is intuitive and assists users in automating business processes while keeping track of important customer information.

Request a demo to see how Ringy can change how your sales team communicates with clients.