In a perfect world, closing deals would be five simple steps:
Record scratch.
But we aren't in a perfect world. We're in the real world.
And out here, the prospect can be unimpressed by your product. They can have another solution. They never got to hear the one golden reason why your product would solve all their problems – because you never discovered the issue in the first place.
How to close a sale time after time can be tricky. That's where we come in.
So would it be alright if we went over closing strategies in sales, common challenges, industry-specific tips, and some success stories from pro salespeople?
It should only take a few minutes.
Do we have a deal?
Closing a sale is the most crucial part of the sales process. This is what determines if your efforts amount to nothing – or if you get closer to the quota outlined in your sales plan.
It's the make-or-break part of the sales process. It's the difference between a prospect and a customer.
And a new customer isn't only one deal won. It can lead to more deals due to customer loyalty, and a loyal customer spends 67% more than a new client.
So if the closing is the most crucial part of sales – why does it have to be so damn hard?
Glancing at these frustrating close rate percentages by industry, you can see why closing sales strategies are so important:
Industry |
Close Rate |
Business and industrial |
|
Computer software |
22% |
Computers and electronics |
23% |
Finance |
19% |
Biotechnology |
15% |
Are we digging into the importance of studying, practicing, and nailing down closing techniques?
If only there were a how-to guide on how to close a sale – addressing the challenges you face, the industry you're in, and full of proven sales closing strategies.
Just kidding.
Let's start by addressing those challenges, eh?
When the average overall win rate is 47% – 25% being no decision and 28% being lost to a competitor – you know there are some nasty challenges with closing a sale.
Let's unpack the real-world hurdles that trip up even the best reps when it comes to closing sales strategies, and how to tackle them like a pro.
You've built rapport, your demo was tight, and the prospect seems intrigued. Then, boom! Objections.
Most sales objections fall into one of three buckets: price, timing, or trust. If you're not prepared, these can kill your momentum and make your sales closing strategies feel more like sales losing strategies.
So, here are common objections & smart reframes:
Objection Type |
Example |
Reframe Strategy |
Price |
"It's too expensive." |
"Compared to what you're losing by not solving this problem, how does that price feel?" |
Timing |
"Let's revisit this next quarter." |
"If we start now, you'll be in a better position by next quarter. Want to break it into phases?" |
Trust |
"I need to check with my team." |
"Absolutely, want me to join the call to answer any concerns directly?" |
Based on research, 36% of salespeople say closing is the most challenging part of the sales process, often because they freeze when objections arise instead of reframing them proactively. That's where solid closing strategies in sales come in, preparation beats persuasion.
Ghosting isn't just for bad Tinder dates, it's a real sales killer too.
One minute, your prospect is hot, asking all the right questions. The next, your follow-up emails vanish into the void. This is where many wonder how to close a sale that feels like it's slipping away silently.
Why ghosting happens:
How to counter the silence:
The key here is closing strategies for sales that combine persistence with emotional intelligence.
There's an art (and a science) to timing. Go in too early, and you come off as pushy. Wait too long, and you risk losing the deal to inertia, or a competitor.
This is where how to close a sale in network marketing and other B2B spaces really hinge on reading the signals.
Here are buying signals you should never miss:
Your move:
When you hear any of the above, ask for the sale. Directly. Don't let the moment pass you by.
Try: "Sounds like this solves what you've been struggling with, shall we go ahead and set up your onboarding?"
Sales scripts can be helpful, but they're not a crutch. And pressure tactics? They're the quickest way to kill trust.
In fact, a McKinsey study noted that 71% of buyers expect personalized interactions, and cookie-cutter scripts don't cut it anymore.
When scripts fail:
Here's a better approach:
You can't close what you forget to follow up on. Sadly, many lost deals aren't about poor products or pricing, they're due to dropped balls.
Stats to chew on:
How to tighten up:
Let's be real, how to close a sale in insurance isn't quite the same as closing one in B2B SaaS or legal services. Each industry has its own quirks, objections, and buyer psychology.
Trying to use one-size-fits-all sales closing strategies across the board? That's like bringing a butter knife to a steakhouse, it just won't cut it.
So let's break down what closing strategies in sales look like across different sectors. Whether you're selling policies, pitches, or products, these tips will help you seal deals with precision.
In the insurance industry, you're not really selling a product, you're selling a "just in case." And that makes trust, timing, and empathy non-negotiables.
Winning Closing Strategies for Insurance Sales:
And you can easily build meaningful relationships when you have ready access to all your customer's information in your insurance CRM.
Legal clients aren't just looking for representation, they're looking for reassurance. Your closing strategies in sales here should sound more like a trusted advisor than a courtroom bulldog.
How to Close a Sale in Legal Services:
Whether it's wealth management or retirement planning, how to close a sale in financial services means helping people visualize their ideal future, then showing how you'll get them there.
Effective Closing Techniques in Finance:
See how you can build that relationship a little faster in our blog post on the reasons to implement a CRM for financial advisors.
Selling B2B? Buckle up. You're not just convincing one person, you're often wrangling an entire buying committee. C-suite. Finance. Procurement. Everyone wants their say.
So how to close a sale in this context? Align interests, prove ROI, and make saying "yes" feel like the safest move.
Proven B2B Closing Strategies:
Here's what we've all been waiting for: proven sales closing strategies so you can win that deal and get another tally on your quota.
Below is your go-to cheat sheet for sales closing strategies that actually work, no smoke, mirrors, or cringey pressure tactics required.
Closing Strategy |
Key Phrase/Approach |
Best For |
Assumptive Close |
"Let's get the paperwork started." |
Confident buyers ready to commit |
Summary Close |
Recap key benefits before asking to proceed |
Buyers who need reassurance |
Scarcity Close |
"Only 3 spots left this month." |
Buyers stuck in analysis paralysis |
Soft Close |
Ask for a small, low-stakes next step |
Cautious or early-stage leads |
Now-or-Never Close |
"Sign today and we'll waive setup fees." |
On-the-fence decision-makers |
Question Close |
"What's holding you back from getting started?" |
Uncovering objections proactively |
Visual Close |
Show ROI dashboards or impact reports |
Data-driven or skeptical buyers |
Let's break these down, because context is everything when it comes to closing sales strategies that don't fall flat.
This classic works best when the prospect is giving off green-light signals. It skips over the yes/no tension and moves right into logistics.
Why it works: It frames the close as the natural next step, not a scary leap.
Use it when:
Here's a good example: "Okay, so I'll send over the onboarding docs and we'll book your kickoff call for next week."
Just don't use it if your prospect seems unsure, it can come off as arrogant rather than assertive.
This is great when someone's interested but hesitating. People sometimes forget all the value you've stacked up, so remind them, then close.
Example: "So with our platform, you'll streamline your client intake, reduce admin time by 40%, and access 24/7 support. Ready to move forward?"
This technique nails the psychology of how to close a sale by reinforcing perceived value just before the ask.
Scarcity adds urgency, but only if it's authentic. Use this to push hesitant buyers who are stuck in the land of "maybe next week."
Tactics that work:
Be warned: Overusing this one can backfire. It's a strong closing sales strategy, but it should feel real, not gimmicky.
This is your best friend for how to close a sale when the lead is still warming up. It's not about sealing the deal, yet. It's about lowering the bar so they stay engaged.
Soft closes might sound like:
Think of it as the dating phase before the proposal. Low risk, high rapport.
The "Now-or-Never" is a closing strategy for sales that adds just enough incentive to nudge fence-sitters over the edge. You're not twisting arms. you're sweetening the pot for a limited time.
Works well with:
For instance: "This quarterly promo ends today, can we lock it in so you don't miss out?"
Make it real. Make it rare. And make sure it's aligned with the buyer's goals.
One of the most powerful and underused sales closing strategies. Why? Because it puts the spotlight on unspoken objections, and invites the prospect to open up.
Other effective variations:
It invites clarity and allows you to coach them toward a yes, or at least clear up confusion.
This works especially well with logical buyers and data-minded decision-makers. If they're stuck in spreadsheet paralysis, how to close a sale means showing, not just telling.
Use tools like:
Visuals not only build confidence, they reduce perceived risk. It's one of the smartest closing strategies in sales for technical or high-ticket offerings.
How to close a sale may be hard, but it isn't a mystery, and it certainly isn't impossible.
Closing a sale is a skill like any other. It takes learned techniques, strategies, and practice to nail it down.
Identify and examine your biggest challenges, take those success stories to heart, and pull aside a peer and practice those closing strategies on them.
While you practice, why not read up on some more advice for reaching quota with our blog posts on tips to achieve sales goals and the importance of a CRM sales process.