Branded Calling

Please note, you can only create Branded Calling in Ringy if you own a Standard Business Profile. As long as you are the owner of the Standard Business Profile, you will see the Branded Calling section on the Business Profile tab of the Phone Setup page. Branded calling allows you to change what's displayed on the caller ID when you call your leads. Simply enter a caller display name you'd like to use and submit it for review. The caller display name can be a maximum of 15 alphanumeric characters (including spaces).

 

Please note that the review process can take up to 72 hours and is conducted by our telecom provider. After approval, you'll be able to select the phone numbers you'd like to attach to this caller display name from the Phone Numbers tab.

Once your branded calling has been approved as verified in the Phone Setup page in the left hand menu and under the Business Profile, you will need to enroll your phone numbers in Branded Calling if you have not already done so. To enroll your phone numbers in Branded Calling now, navigate to the Phone Setup page in the left hand menu, and under the Phone Numbers tab, go to the My Phone Numbers Section. First choose the "✔️ all" button in the left corner above your first phone number and towards the right hand side of the page select the "BULK UPDATE NUMBERS" options, and click "Enroll in Branded Calling."

 

If your Branded Calling or Caller ID isn't always displaying on leads' phones after enrolling your phone numbers in Branded Calling, register your Ringy phone numbers on https://freecallerregistry.com/fcr/. Check out this article for more information on Spam or Scam Likely Phone Numbers: Spam or Scam Likely Phone Numbers.