Samsung and Mobile App Troubleshooting

Please reference this document for assistance with troubleshooting potential issues happening on your Samsung device while accessing the Ringy mobile app:  Samsung and Mobile App

Keeping your phone updated ensures applications work best because app developers write their code to match the latest operating system rules. When your phone is updated, it provides new performance capabilities, security architecture, and system libraries that modern apps require for smooth functionality.

Dialing from the Ringy mobile app will use your WiFi connection. If you are having connection issues, turn off WiFi on your phone so the Ringy Mobile App uses cellular data instead. This will rule out an intermittent internet issue.