Inactive Phone Numbers

When making a phone number inactive, it will not assign that phone number to any new leads. However, if the number was already assigned to a lead before making it inactive, it will stay as the assigned number for that lead. To reassign all leads to a new number in replace of your now inactive number, select the More button beside the inactive number, and choose “Detach from leads.” Please note, you’re still charged for inactive numbers. To delete a number, select the More button and click Delete. There will then be an option, “Yes, charge my account $1”  if you would like to keep the number active for another 30 days so leads can still call or text you. Otherwise, just click No.